Privacy Policy

Last updated: 13 December 2023.

Melber Media is committed to providing quality services to you, protecting your privacy and complying to the Australian Privacy Principles (APPs) contained in the Privacy Act 1988 (Cth) (Privacy Act).

The APPs govern the way in which we collect, use, disclose, store, secure and dispose of your Personal Information.

A copy of the Australian Privacy Principles may be obtained from the website of The Office of the Australian Information Commissioner at www.oaic.gov.au.

Privacy Policy Complaints and Enquiries

If you have any questions or complaints about our Privacy Policy, please contact us at hello@dogfriendlyaustralia.com.

Use of Information

The Personal Information we collect may include, without limitation, names, addresses, email addresses, phone numbers and social media handles.

This Personal Information is obtained in many ways including interviews, correspondence, by telephone, by social media, by email, via our website dogfriendlyaustralia.com, from media and publications, from other publicly available sources, from cookies and from third parties.

We don’t guarantee website links or policy of authorised third parties. We collect your Personal Information for the primary purpose of providing our services to you, providing information to our clients and marketing.

We may also use your Personal Information for secondary purposes closely related to the primary purpose, in circumstances where you would reasonably expect such use or disclosure, or where required or authorised by law. When we collect Personal Information we will, where appropriate and where possible, explain to you why we are collecting the information and how we plan to use it.

Mailing Lists

You may unsubscribe from our free mailing lists at any time and without reason by contacting us in writing at hello@dogfriendlyaustralia.com or by following the instructions in the email or newsletter.

Third Parties

We will collect your Personal Information only from you where it is reasonable and practicable to do so. However, we may be provided with information by third parties in some circumstances. In those instances, we will take reasonable steps to ensure that you are made aware of the information provided to us by the third party.

Cookies

We use cookies to collect aggregated usage information of our website and services. We may use this aggregated information to determine the success of features of our website or services. Though cookies uniquely identify you to the web server, they do not personally identify you. It is therefore not possible for us to determine your name or email address from the cookies placed on the electronic device you use to access our website.

Disclosure of Personal Information

We may disclose your Personal Information in a number of circumstances, including to third parties where you consent to the use or disclosure, and where required or authorised by law.

Security and transfer of Personal Information

We store your Personal Information in a manner that reasonably protects it from misuse and loss and from unauthorised access, modification or disclosure.

Should your Personal Information no longer be needed for the purpose for which it was obtained, we will take reasonable steps to destroy or permanently de-identify your Personal Information.

We may use cloud infrastructure to run our website and services that are located outside Australia. In accordance with the APPs, we may therefore transfer Personal Information outside Australia to countries whose privacy laws do not provide the same level of protection as Australia's privacy laws.

Access to your Personal Information

To request access to, correction, updating or deletion of your Personal Information, please contact us in writing at hello@dogfriendlyaustralia.com.

We will not charge any fee for your request, but may charge an administrative fee for providing a copy of your Personal Information. In order to protect your Personal Information, we may require identification from you before releasing the requested information. We may also provide reasons for a denial of access or a refusal to correct Personal Information in accordance with the APPs.

Policy Updates

This Policy may change from time to time and is available on our website dogfriendlyaustralia.com/privacy.